support

My Galaxy Customer Support Portal

  • Check your invoice
  • Set up e-mail services and web mail
  • Check usage
  • Account updates
  • Technical Support
  • and much more

*Please call our billing department for all updates to payment information

Account Support

1.877.463.9728
Mon – Fri. 8:00 am – Midnight EST
Saturday and Sunday, 9am – 9pm.
customercare@galaxybroadband.ca

Technical Support

24/7: 1.877.863.8439
techsupport@galaxybroadband.ca

For new customer wishing to get set up, contact one of our customer care representatives at:
1.877.463.9728 M-F 8:00 am to 12:00 am EST Sat – Sun 9:00 am9:00 pm EST
email us at techsupport@galaxybroadband.ca for your registration ID.

  • Once you have your registration ID go to customercare.galaxybroadband.ca, then click on ‘Register’.
  • Complete all the required fields. Please note you must enter a valid email address in order to complete the registration.
  • Once you have completed all the required fields, click ‘Submit’
  • An email confirming your registration and account password will be sent to the email address you provide
  • Take this user name and password and enter it on the Customer Login on our web site home page and click login.

Let’s Talk

Talk to us about your remote communication needs and we will deliver a high-performance solution on time, on budget, and with a guaranteed service level agreement.